Do you support candidates who need a visa?

This depends on the role. Refer to the job posting for details and make sure you have the necessary permissions or visa to work in the country you’re applying for. We’ll check your documents during the recruitment process and let you know if you’re missing anything.

Do you offer relocation services?

Depending on the role and location, we may be able to offer support with relocation. Your recruiter will discuss this with you during the recruitment process.

What’s your approach to hybrid working? Where will I be based?

We’ve adapted to the changing world of work, so depending on your role and location, you'll be able to find a balance between home, on-site and office work that works for you and the business.

Will I need to travel for work?

Travel requirements vary by role but if you have a field-based role then yes, you will need to travel for work. You’ll find details in the job posting itself and you can ask your recruiter for clarification.

What benefits do you offer?

We offer a comprehensive benefits package that varies by role and location. We focus on work/life balance and offer you flexible working hours, vacation allowance, competitive pension, insurance and a profit share scheme. You’ll find more details on job postings, and your recruiter can answer any specific questions you have.

How much holiday do you offer?

Your holiday entitlement depends on your location and length of service. Please take a look at the job posting for more details and speak with your recruiter if you have questions about a specific role’s entitlement.

What’s your pension policy?

We care about your long-term financial security and prioritize pension and retirement benefits to reflect that. You can ask your recruiter for more information if you have specific questions about our pension policy.

What’s your sick leave policy?

Your health and wellbeing are our priority, and our policies reflect this. You can find out more about our sick leave policy by talking to your recruiter.

What’s your parental leave policy?

We understand how important family life is and support parents with leave policies tailored to their needs. If you have specific questions, please ask your recruiter for more details.

Do you offer bonuses?

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. You’ll be rewarded as part of our Total Compensation approach each year, which depends on our year-end results.

What’s your approach to wellbeing and health insurance?

Alongside a healthcare package where you can sign up your spouse and any dependants too, you’ll have access to the many wellbeing initiatives we run, including workshops, webinars, consultations with specialists.

What career development opportunities do you offer?

We believe in the 70/20/10 approach to learning – on-the-job training, technical development, and formal learning opportunities. You can check out our knowledge booster program video to find out more about how we nurture your growth and development.

Do employees return to DNV after leaving?

Yes, we regularly welcome back colleagues who have worked elsewhere and then return to us. You can hear one of their stories here .

How can I manage my application/data?

If you log in to your account on our careers site, you can manage your application and data preferences.

Can I sign up for job alerts?

Yes, you can register for job alerts by joining our Talent Community here . By signing up, you’ll be first to learn about new job opportunities that could be the perfect fit for you.

Planner (Management System Certification Audit Planning and Scheduling)

All locations

Hyderabad, India
Bangalore, India
Chennai, India

Business:: Business Assurance

Position type:: Full Time

Contract type:: Permanent Employee

Job ID:: 7980

Apply

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

About the role

Main Responsibilities (Roles & Responsibilities)

Develop and manage detailed audit schedules within the certification cycle, ensuring alignment with client requirements, accreditation standards, and scheme requirements. Maintain a minimum four-month forward planning horizon and establish three-year audit schedules for the assigned customer portfolio using designated planning tools.
Resolve customer requests and service inquiries through the ServiceNow portal within the defined Service Level Agreement (SLA).
Coordinate auditor assignments based on competency requirements, qualifications, availability, geographical considerations, and project profitability objectives.
Communicate, coordinate, and confirm audit dates with clients and auditors, ensuring alignment among all stakeholders and issuing timely audit confirmations to customers.
Monitor and optimize resource allocation to ensure efficient and cost-effective delivery of certification services, including support for cross-country and cross-regional resource requests through IORA and IWO arrangements.
Ensure compliance with accreditation requirements, scheme rules, internal quality procedures, and applicable standards, including ISO/IEC 17021.
Collaborate with other DNV offices and planning teams to secure resources required for audits, training activities, witness assessments, and special assignments.
Monitor and manage auditor utilization against agreed targets, resource plans, and business objectives.
Plan and coordinate witness audits to support auditor qualification, competence development, and ongoing performance monitoring in collaboration with the Technical Team.
Maintain accurate and up-to-date customer information across all relevant business systems and databases.
Support capacity planning and demand forecasting activities to ensure adequate resource availability for current and future business requirements.
Ensure data accuracy, completeness, and integrity across business systems, including Sales Cloud, Service Cloud, NGPS Scheduler, and related applications. Perform regular data maintenance, validation, and data-cleaning activities.
Support reporting activities and monitor Key Performance Indicators (KPIs) related to planning effectiveness, resource utilization, service delivery, customer satisfaction, and operational performance.
Perform administrative and coordination activities related to Business Assurance operations, continuous improvement initiatives, and business projects.
Provide operational support to other business functions, including Sales, Contract Review, and Invoicing, as required.
Contribute to process improvement initiatives aimed at enhancing planning efficiency, customer experience, data quality, and overall business performance.
Undertake additional responsibilities, projects, and assignments as delegated by the Line Manager to support organizational objectives and operational requirements.

What we offer

Flexible Work Arrangements to support work-life balance and employee well-being.
Comprehensive Leave Benefits, including Annual Leave, Sick Leave, Compassionate Leave, Local Public Holidays, Marriage Leave, Maternity Leave, Paternity Leave, and Medical Leave.
Medical Benefits, including Health Insurance coverage and Annual Health Check-ups.
Pension and Insurance Coverage, including:
- Group Term Life Insurance
- Group Personal Accident Insurance
- Travel Insurance
- Pension Schemes (where applicable)
Training and Development Opportunities, including:
- Training Sponsorship Programs
- On-the-Job Training
- Professional Development and Learning Programs
- Technical and Competency Enhancement Initiatives
Additional Employee Benefits, including:
- Long Service Awards
- Mobile Phone Reimbursement
- Employee Recognition Programs
Performance-Based Rewards, including Company Bonus and Profit-Sharing Programs, subject to company policy and business performance.

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Qualifications & Experience

Graduate degree in any discipline with 3 to 5 years of relevant experience in planning and scheduling within a Certification Body (CB) environment.
Candidates with experience in Management System Certification Schemes, such as ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 22000, and ISO 27001, will be given preference.
Excellent verbal and written communication skills in English, with the ability to effectively interact with clients, auditors, and internal stakeholders.
Proficiency in computer applications and business systems, including experience with ERP platforms such as Oracle, SAP, or equivalent enterprise management systems.
Prior experience in a Certification Body, or in a similar planning, scheduling, coordination, or operations role, will be considered a significant advantage.
Knowledge of additional regional languages, including Hindi, Telugu, Tamil, Kannada, or Malayalam, will be an added advantage and support effective communication with clients and stakeholders across India.

Preferred Competencies

Strong planning, scheduling, and coordination capabilities.
Ability to manage multiple priorities, work under pressure, and consistently meet deadlines in a fast-paced environment.
Excellent stakeholder management skills with a strong customer-service orientation.
Strong analytical, problem-solving, and decision-making abilities.
High attention to detail with a commitment to data accuracy and quality.
Ability to work effectively in cross-functional and geographically dispersed teams.
Strong organizational skills with the ability to balance customer requirements, accreditation obligations, and resource utilization objectives.
Proactive, adaptable, and solution-oriented approach to handling operational challenges and changing business priorities.

Education & Professional Certification (Preferred)

Bachelor's degree in Business Administration, Engineering, Commerce, Science, or a related field.
Knowledge of certification and accreditation requirements, including ISO/IEC 17021, will be considered an advantage.
Experience working with certification management systems, CRM platforms, and scheduling tools used within the certification industry is desirable.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note that some benefits may vary depending on location, business area, and employment terms. Please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Global Opportunities

We support you in exploring different career opportunities or shifting between teams, business areas, or geographies, so that you can shape your career according to what you find motivating.

Modern Office in Pune

Our office in Pune has a modern look and feel and you’ll find zones for both focused work and team integration. Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means at DNV.

Integration Events

Depending on where you are located, you’ll have the opportunity to participate in offsite meetings as well as different initiatives and fun events at the office. We believe that a well-integrated team is a well-functioning team.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Transcript

Business Assurance is a unit of DNV where we are working with our customers towards verifying them if they are compliant with some particular rules. We are responsible for scheduling audits. We need to assign the right person with the right competences to conduct such an audit. And we are analysing and improving their processes. But sometimes we need to register some findings like observation, opportunity for improvement, or even non-conformities. I verify our clients' system management by observing them, how they work, how they produce. It's very interesting because we are delivering some additional information for our customers, what they cannot see or discover in their own systems. My work life as an auditor is completely different than employees who are working from the office every day. Because usually I'm travelling to our customers that are located in a different part of our country. Almost every week I work with different people in different companies. So if you like travel, if you are well organized, DNV can be for you.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing.

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role.

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

Does DNV complete background checks?

Please ask your recruiter for further details.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.