Marketing Technology & Operations Manager

Location:
Pune, India
Business:
Business Assurance
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
7740
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios. 

About the role

The Marketing Technology & Operations Manager will work closely with the Head of Digital to oversee DNV's global web ecosystem, ensuring the effective delivery, governance, and evolution of our digital presence. The role is accountable for website operations, platform strategy, digital performance, and the successful delivery of initiatives that support business growth, customer engagement, and marketing effectiveness.

This role is part of the Global Digital team and involves working closely with stakeholders across different regions and business functions to improve customer experience, optimize digital platforms, and support global marketing initiatives. The position plays a key role in strengthening DNV’s digital capabilities and helping achieve strategic business goals. The Marketing Technology & Operations Manager will report to the Head of Digital and will be based in Pune, India.

Key Responsibilities:

  • Lead the strategy, governance, and overall performance of DNV’s global website ecosystem.
  • Manage and develop a team responsible for website operations, content publishing, optimization, and campaign execution.
  • Establish web standards, policies, and processes to ensure consistency, compliance, accessibility, and brand alignment.
  • Serve as the business owner for website platforms, coordinating with technical teams, content owners, and external vendors.
  • Drive improvements in user experience, SEO, AI discoverability, personalization, conversion rates, and digital performance.
  • Support global and regional marketing campaigns through websites, landing pages, forms, and digital assets.
  • Monitor website traffic, engagement, and lead generation metrics, providing actionable insights and recommendations.
  • Work closely with Marketing, Communications, Sales, and IT teams to enhance digital growth and customer engagement.
  • Ensure compliance with security, privacy, accessibility, and regulatory requirements.
  • Manage relationships with technology vendors and agencies to ensure successful project delivery within timelines and budgets.
  • Assess and implement marketing technology solutions to improve operational efficiency and business outcomes.
  • Act as the subject matter expert for web technologies, digital best practices, and emerging industry trends.

What we offer

  • Flexible work arrangements for better work-life balance
  • Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave)
  • Medical benefits ( Insurance and Annual Health Check-up)
  • Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance)
  • Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
  • Additional Benefits (Long Service Awards, Mobile Phone Reimbursement)

*Benefits may vary based on position, tenure/contract/grade level.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity. 

About you

Required Qualifications
  • Bachelor’s degree in Digital Marketing, Marketing Technology, Information Technology, Business, Communications, or a related field.
  • At least 8 years of experience in website management, digital marketing operations, marketing technology, or similar digital-focused roles.
  • Proven experience leading, coaching, or mentoring teams in digital, marketing operations, or technology environments.
  • Strong background in managing enterprise websites, CMS platforms, and digital content publishing processes.
  • Experience leading projects and collaborating with global teams and stakeholders; prior people management experience is preferred.
  • In-depth understanding of website governance, content management, optimization strategies, and digital compliance requirements.
  • Experience supporting and enabling digital marketing campaigns through websites, landing pages, forms, and customer journey initiatives.
  • Good knowledge of SEO, AI-driven search optimization, user experience (UX), and conversion rate optimization (CRO).
  • Hands-on experience with web analytics tools such as Google Analytics 4, Ahrefs, or similar platforms.
  • Familiarity with marketing technology platforms including CRM systems, marketing automation tools, lead management solutions, and web analytics platforms. Experience with Oracle Sales Cloud (OSC), Oracle Eloqua, or similar enterprise solutions is an added advantage.
  • Ability to work effectively with development teams, IT functions, agencies, and technology vendors to deliver digital projects and enhancements.
Key Competencies
  • Excellent written and verbal communication skills in English.
  • Strong leadership capabilities with a proven ability to develop, coach, and motivate teams while fostering a collaborative and high-performance culture.
  • Ability to lead and support change initiatives in a global business environment.
  • Exceptional stakeholder management and influencing skills, with the ability to build alignment across functions, regions, and organizational levels.
  • Strong analytical and problem-solving abilities, with a focus on converting insights into actionable business outcomes.
  • Good commercial awareness and understanding of digital marketing, customer engagement, and business objectives.
  • Excellent planning and organizational skills, capable of balancing strategic priorities with operational execution.
  • Self-motivated with the ability to work independently, exercise sound judgment, and make informed decisions in a fast-paced environment.
  • Able to simplify complex technical concepts and communicate them effectively to business stakeholders.
  • Data-driven, curious, and passionate about continuous improvement and innovation.
  • Strong networking and relationship-building skills.
  • High attention to detail and commitment to delivering quality results.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note that some benefits may vary depending on location, business area, and employment terms. Please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Global Opportunities

We support you in exploring different career opportunities or shifting between teams, business areas, or geographies, so that you can shape your career according to what you find motivating.

Modern Office in Pune

Our office in Pune has a modern look and feel and you’ll find zones for both focused work and team integration. Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means at DNV.

Integration Events

Depending on where you are located, you’ll have the opportunity to participate in offsite meetings as well as different initiatives and fun events at the office. We believe that a well-integrated team is a well-functioning team.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more about DEI
Transcript

Business Assurance is a unit of DNV where we are working with our customers towards verifying them if they are compliant with some particular rules. We are responsible for scheduling audits. We need to assign the right person with the right competences to conduct such an audit. And we are analysing and improving their processes. But sometimes we need to register some findings like observation, opportunity for improvement, or even non-conformities. I verify our clients' system management by observing them, how they work, how they produce. It's very interesting because we are delivering some additional information for our customers, what they cannot see or discover in their own systems. My work life as an auditor is completely different than employees who are working from the office every day. Because usually I'm travelling to our customers that are located in a different part of our country. Almost every week I work with different people in different companies. So if you like travel, if you are well organized, DNV can be for you.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more about Working here

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

Does DNV complete background checks?

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Please ask your recruiter for further details. 

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.