South America Supply Chain Management Operations Coordinator

Location:
Sao Paulo, Brazil
Business:
Supply Chain & Product Assurance
Contract type:
Permanent Employee
Job ID:
5069
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

DNV SCPA seeks to fill the South America SCM Operations Coordinator position. 

Supply Chain Management in DNV consist of assurance services (certification excluded) based on recognized standards (e.g. SEDEX – SMETA and SVA, RBA, SLCP, IFS GM) or customized protocols (e.g. Code of Conduct and Own Policies) aimed at assessing the compliance of organizations' suppliers base to defined requirements on social responsibility (covering any or all: labor rights, human rights, occupational health and safety, environment and ethics based on local laws and international standards), quality and/or food safety.

These services might include defining client-specific requirements and criteria for supplier qualification, evaluation, and monitoring; second-party activities; training programs for suppliers; and IT tool development to manage suppliers’ evaluation and monitoring.

Working with us, you will have the opportunity to interact with a huge number of excellent professionals spread throughout the Americas region and worldwide. Here at DNV, we really make a difference.

Key tasks will include, but not be limited to:

  • Lead South America project analysts and auditors team, ensuring through them a high level of customer experience journey for operations activities (since project kick-off until final deliveries). Team project tasks to be monitored and supported may include:
    • Clear understanding of project scope, main activities and ability to present it at macro level for customers
    • Planning process in accordance with project specifications and internal requests, updating customer and internal CRM systems properly
    • Communicate continually with clients and auditors to confirm schedule and project milestones
    • Interface with DNV internal governance (bot regional and global)
    • Proper organization of project data and deliverables (CRM, reports, surveys, etc.)
    • Responsible to ensure final deliveries deadline control and customer satisfaction
    • Regular updating and control of datasets with information submitted from internal and external parties
    • Collection and review of company data, audit results, reports
    • Monitoring of auditors performance indicators

  • Resources management:
    • Recruitment, selection, hiring, onboarding and qualification of auditors
    • Ensure compliance with internal procedures of handling auditors
    • Monitor capacity of current resources regarding current projects or new sales, supporting the team on allocation of consultants (FTE and auditors) to perform activities in high level of quality
  • Focal point for internal planning with other DNV offices
  • Focal point for finance:
    • Support during invoicing process, ensuring correct information available into internal systems
    • WIP

What we offer
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Position Qualifications

  • Successfully completed education at bachelor's degree
  • Experience in building customer relationships and ability to discuss with them regarding project activities
  • Technical background knowledge and professional experience in supply chain audits are mandatory:
    • Social audits (Sedex/SMETA, ICS, RSCI, ABVTEX, customized protocol)
    • Quality audits, BPF, food safety (IFS Progress, GFSI GM)
    • ASI and ResponsibleSteel certification
    • ISO 20400 and ESG risk matrix
  • Excellent communication skills, both written and verbal
  • Experience in using common IT programs (e.g. MS Office, Outlook, etc.) plus CRM systems
  • Ability to work both independently and as part of a team
  • Structured and detail-oriented, working without losing track of the big picture
  • Service-oriented and with positive customer approach
  • Ambition and a high sense of responsibility spur you on
  • Your work is constructive and solution-oriented
  • Beyond fluent Portuguese and English, Spanish speaking is desirable
  • Team management or leadership experiences are desirable

Benefits

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.