Operations Manager - GHG Services

All locations
  • Bangalore, India
  • Mumbai, India
  • Chennai, India
  • Hyderabad, India
  • Kolkata, India
  • New Delhi, India
  • Pune, India
Business:
Supply Chain & Product Assurance
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
4773
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About SCPA

We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers. 

About the role

As a Operations Manager – Service line, you will play a vital role in managing projects related to respective service line. You will be responsible for overseeing the growth of the service line ensuring adherence to DNV governance procedures and also, sustainability standards and regulations. Your role will involve Service line operation management, stakeholder engagement, Team management including competency management and forecasting & budgeting for service line. You will also act as Project Manager/Lead Verifier in projects as well.

Key Responsibilities:

Operations Management:

  • Coordinating with sales team on enquiries, proposals, estimating the MDs, ensuring complete contract documents in the system.
  • Coordinating with client and team on executions in their verticals. Serve as a primary point of contact for client inquiries, concerns, and feedback.
  • Monthly forecasting and tracking of revenue and invoicing.
  • Ensuring the quality and timely delivery to customer as per agreed scope of work
  • Build and maintain strong relationships with clients, regulatory agencies, and other stakeholders.
  • Monitor the chargeability of resources by optimizing the portfolios and minimum unplanned man days. Forecast and manage new hires timely. Ensure onboarding, induction, and qualification of the new resources.
  • Ensure IORA are created before scheduling the resources.
  • Identify subcontractors and utilize them to ensure that we maintain the committed profitability of the project. Ensure all DNV governing process for subcontractors from registration till maintaining the qualification.
  • Ensure the coordination of Subcontractors to achieve the established business goals. Subcontractor’s timesheets and expenses to be reviewed and approved timely.
  • Monitor the level of the performances of the people reporting to the function, to evaluate the achievement of pertinent KPIs. Collaborate with industry partners and experts to stay updated on sustainability trends, best practices, and regulatory changes.
  • Continuously evaluate the competencies and qualifications of the resources considering demands, projections and needs of the business.
  • Monitor, upgrade the qualifications and competencies of the resources to keep them updated with the latest requirements including regulatory and statutory requirements.

Project Management:

  • Lead and manage projects from initiation to completion.
  • Develop project plans, timelines, and budgets to ensure timely and successful project delivery.
  • Coordinate with internal teams, external stakeholders, and clients to align project objectives and deliverables.
  • Monitor project progress, identify risks, and implement mitigation strategies to ensure project success.
  • Conduct on-site or remote assessments of organizations' sustainability practices and performance.
  • Evaluate compliance with sustainability standards, regulations, and certification requirements.
  • Analyze data and documentation to assess environmental, social, and economic sustainability performance.
  • Provide recommendations for improvement based on assessment findings.
  • Prepare clear, concise, and accurate reports documenting assessment findings, recommendations, and decisions.
  • Maintain detailed records of project activities, communications, and outcomes.
  • Ensure compliance with documentation requirements and quality standards.

What we offer
  • Flexible work arrangements for better work-life balance
  • Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave)
  • Medical benefits ( Insurance and Annual Health Check-up)
  • Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance)
  • Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
  • Additional Benefits (Long Service Awards, Mobile Phone Reimbursement)
  • Company bonus/Profit share.

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Qualifications and Skills:

  • 15+ years of overall experience.
  • Bachelor's or Master’s degree in environmental science, Engineering (Chemical, Electrical, Environment etc), Sustainability, or related field.
  • Proven experience in project management, preferably in sustainability assessment/GHG Services.
  • Strong understanding of sustainability principles and standards (e.g., ISO 14001, ISO 14064, ISO 14067, GRI or equivalent), and regulations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Attention to detail and analytical mindset for assessing complex sustainability issues.
  • Certification as a sustainability assessor or auditor/ISO 14064 Lead auditor/ LCA practitioner with hands-on experience is a plus.
  • Proficiency in MS Office suite and project management software.

Benefits

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Global Opportunities

We support you in exploring different career opportunities or shifting between teams, business areas, or geographies, so that you can shape your career according to what you find motivating.

Modern Office in Pune

Our office in Pune has a modern look and feel and you’ll find zones for both focused work and team integration. Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means at DNV.

Integration Events

Depending on where you are located, you’ll have the opportunity to participate in offsite meetings as well as different initiatives and fun events at the office. We believe that a well-integrated team is a well-functioning team.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.