Digital Twin - Data Support & Improvement Expert

Location:
Gdynia, Poland
Business:
Maritime
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
5284
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Maritime

We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we’re continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.

About the role

Are you curious, eager to learn, and interested in improving how things work? DNV is looking for a motivated professional to join our Technical Support team in Gdynia. In this role, you will work with the Digital Twin (Product Model) that supports our service delivery. You will help improve data quality, reduce repeated support cases, and contribute to smarter, AI-supported solutions.

You will start by learning our tools and ways of working through hands-on tasks – we’ll teach you everything you need to know! Your job will include supporting users of the Digital Twin and making updates by reading and understanding technical documents. These activities will help you build a strong understanding of how our data is used and where we can improve. As you grow into the role, you will help make our work more digital, define rules for better data quality, and explore how AI can support our services. This will allow experienced colleagues to focus more on sharing their knowledge and improving how we work.

This position is a good fit for you if you’re an early to mid-career professional who wants to grow their skills, work with experts in different countries, and contribute to digital transformation.

Key Responsibilities:

  • Respond to support cases related to the Digital Twin.
  • Add compartments and machinery items to the Digital Twin by reading technical documentation and working with project managers and technical experts.
  • Use what you learn in daily work to suggest and support process improvements.
  • Work with colleagues across teams and countries to improve tools and work processes.
  • Help the team move toward more efficient, data-driven ways of working, including the use of AI.

What we offer

Working at DNV gives you a wide range of benefits, which are strongly aligned with our values, created with care for our employees’ work-life balance, and enable them to dare to develop in their chosen fields. 

Find some of them:

  • Hybrid workplace model (3 days in the office, 2 days from home + additional package of occasional home office days).
  • A wide portfolio of self-learning trainings on Coursera platform.
  • Personal growth opportunities, focusing on employee competences.
  • Medical package (Medicover) and life insurance, mental health helpline, grant for glasses.
  • Pension Scheme (PPE) and Profit Share.
  • 33 days of sick leave fully paid by the employer.
  • We offer yearly salary review.
  • Multisport card or sports allowance (Worksmile platform).  
  • Education support by subsidizing language lessons.
  • Events and celebrations (ex. lunch cards, social events, Christmas and anniversary vouchers, wedding gifts).
  • Sport, music and charity activities withing the internal community CONNECT Gdynia.
  • Emphasis on Scandinavian working style, focusing on trust and empowerment.
  • Access to holiday cabins in Norway. 
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Required Qualifications:

  • Bachelor’s or Master’s degree in engineering, data science, information systems, or a related technical field.
  • Ability to interpret technical documentation and structured data.
  • Strong analytical skills and attention to detail.
  • Good command of English (written and verbal).
  • Interest in digital tools, data quality, and improving how things work.

Preferred Qualifications:

  • Familiarity with maritime systems or other complex technical areas.
  • Experience in data management, data quality, or digital modeling.
  • Knowledge of data validation, business rules, or data profiling.
  • Understanding of how AI and automation can improve work processes.
  • Experience working in cross-functional teams (e.g., engineers, software developers, UX specialists).

Personal Attributes:

  • Curious and proactive — you like to learn and improve things.
  • Comfortable working with colleagues in different countries and cultures.
  • Flexible, service-minded, and a good team player.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.x

Projects and case studies

Our work helps pioneering companies and covers latest trends, regulations, initiatives to develop solutions to the most complex challenges the maritime industry is facing.

Remote surveys

By using an online or video link to the vessel, our dedicated remote surveyors can support vessels anywhere in the world.

Maritime Digital Twin

The cloud-based digital twin is a virtual image of customers’ assets, maintained through the lifecycle and easily accessible at any time.

Maritime Cyber Security

Cyber security is an important topic for the maritime industries due to rapid digital change that come with new threats and regulatory requirements.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Shape Your Career

We support you in exploring different career opportunities or shifting between teams or locations, so that you can shape your career according to what you find motivating. We dare, and so can you.

Ergonomic Workplace

Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means here. We also make it easier for you to arrange your working space at home with a desk grant.

Securing Your Future

Saving up for your future is easier with support from your employer. On top of your remuneration, we pay 5% of your gross salary to PPE.

Medical Package and Wellbeing Initiatives

Alongside a healthcare package where you can sign up your spouse and children, you have access to the many wellbeing initiatives we run. Workshops, webinars, consultations with specialists are just a few examples of how we care for your wellbeing.

33 Days of Sick Leave Fully Paid By Employer

Mutual trust is the foundation of our relationships. This is why we offer 33 days of fully paid sick so you can get healthy and in shape for new, exciting challenges.

Good Office Location and Parking

Our office is located near SKM and PKM train stations, and the bus stops are just outside our building. But if you prefer to commute by car, we have a large car park at your disposal.

“I have become part of a "family", where I feel truly at ease and everyone is valued for doing their best for the entire community.”

Elena | NB/CMC Surveyor

"From a technical perspective, I’m proud of our innovative projects that delivery solutions aligned with safety and sustainability."

Eduardo | Offshore surveyor

"It feels so meaningful to take an active part of the global energy transition, creating a safe and sustainable future for all."

Ming Oleg | Senior Surveyor

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.