Junior Credit Collector with German

Location:
Gdynia, Poland
Business:
Global Shared Services
Contract type:
Time Limited Employee
Job ID:
4310
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About GSS

As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV. 

About the role

We are looking for a Junior Credit Collector to join our GSS Finance team in Gdynia.

Key Responsibilities:

  • Accounts Receivables Management: Follow up on accounts receivables in line with the DNV collection model, using the OnGuard collection tool.
  • Collection Coordination: Manage collection efforts, including dunning procedures and follow-ups.
  • Client Communication: Make collection calls and follow up with emails as necessary.
  • Payment Negotiation: Contact customers to obtain payments and negotiate payment plans when required.
  • Issue Escalation: Identify and escalate issues as needed.
  • Support Project Managers: Assist Project Managers and Key Account Managers by providing information about customer history and activities.
  • Global Collaboration: Work with DNV colleagues globally.

What we offer

This is a temporary contract with a planned duration of 12 months.

Our working culture is based on respect for one another and the appreciation of work-life balance. We offer:

  • A competitive salary and benefits package
  • Technical skills development
  • A stimulating and diverse work environment with opportunities for professional growth and development – learn from highly skilled colleagues and customers
  • A supportive and friendly team of experts and innovators

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.

About you

Qualifications:

  • Language Skills: Excellent English and German skills; additional European language is an asset.
  • Education: Relevant education in finance or administration.

Skills:

  • Service-minded attitude with the ability to work both independently and as part of a team in an international environment with tight deadlines.
  • Strong relationship-building skills with different user groups.
  • Excellent communication skills and cultural awareness.
  • Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
  • Basic understanding of the company's order-to-cash and dispute management processes.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Shape Your Career

We support you in exploring different career opportunities or shifting between teams or locations, so that you can shape your career according to what you find motivating. We dare, and so can you.

Ergonomic Workplace

Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means here. We also make it easier for you to arrange your working space at home with a desk grant.

Securing Your Future

Saving up for your future is easier with support from your employer. On top of your remuneration, we pay 5% of your gross salary to PPE.

Medical Package and Wellbeing Initiatives

Alongside a healthcare package where you can sign up your spouse and children, you have access to the many wellbeing initiatives we run. Workshops, webinars, consultations with specialists are just a few examples of how we care for your wellbeing.

33 Days of Sick Leave Fully Paid By Employer

Mutual trust is the foundation of our relationships. This is why we offer 33 days of fully paid sick so you can get healthy and in shape for new, exciting challenges.

Good Office Location and Parking

Our office is located near SKM and PKM train stations, and the bus stops are just outside our building. But if you prefer to commute by car, we have a large car park at your disposal.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.