Key Account Manager Cluster Northern European Financiers and EQT

Location:
Arnhem, Netherlands
Business:
Energy Systems
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
5063
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

To enable Energy Systems to achieve its strategic ambitions and become future fit, we need leaders who drive business operations to meet customers’ expectations while also continuously improving the way we work. Region Northern Europe is therefore seeking a Key Account Manager to further develop long-term relationships with Northern European financiers that are active in the DNV markets acting, be top-of-mind to materialize on this transaction-driven type of work, working technology and location agnostic to increase our market inception globally and remain / become THE ‘go-to’ market (/commercial light), technical, ESG and cyber security partner in transactions.

The Key Account Manager is responsible for EQT and an account portfolio of financiers, the so called Cluster of Northern Europe financiers, and is reporting into the Market Area Manager, and is part of the Customer Relations & Sales unit. Since the customers in the cluster are Northern Europe based, the location of the vacancy is preferably Arnhem, Hamburg or Oslo or elsewhere in the Northern Europe region. The role gives customers a strong voice within the organization, challenges the internal organization on customer centricity and provides input for customer policy and strategy. You will have a focus on these customers, driving sales and managing customer relations successfully. For developing targeted Key Account campaigns, you will collaborate closely with Marketing, Communication & Public Affairs. Last but not least, you will contribute to building sales competencies​ and strive for a high-performing and collaborative culture.

Primary tasks of this role:

  • Drive sales, through strategic business development and market positioning, actively managing sales pipeline growth and increasing order intake for defined key customer(s). Strong influence on project pricing, resourcing, bid quality review across SA’s and regions.
  • Monitor and manage the sales funnel, from sales qualified leads to won opportunities.
  • Seek key customer insight (e.g. on strategic direction) and market insight, including evolving services of competitors.
  • Actively participate in key industry events, conferences and the DNV organized breakfast events to enhance market positioning, expand professional networks, promote DNV’s current and upcoming services, and provide valuable insights back to DNV.
  • Optimize the customer experience measured in the CSRI score.
  • Develop and manage a key account strategy to optimize the customer experience and DNV business with customers, for cross- and up-selling activities across BAs, BUs, and services.
  • Set up and lead a key account team to stimulate and ensure collaboration and communication across relevant departments, in order to optimize customer experience and sales.
  • Foster relevant internal and external networks; identify, build and strengthen relevant customer relationships.
  • Manage and develop new and existing frame agreements, in collaboration with the Service Areas and the Bid Support Team.
  • Act as a project sponsor for key projects, monitor delivery of projects/services to ensure high-quality and consistency, participate in cross-sector opportunities.
  • Support the Regional Leadership Team in strategy and decision-making.

What we offer

As our Key Account Manager on our team, you'll collaborate with skilled, passionate colleagues in a dynamic, international setting. Each day brings exciting challenges and opportunities to work with diverse topics, projects and clients. You will have flexibility to shape your role and make a real impact on the team and on our business. Additionele benefits on offer:

  • Healthy work/life balance combined with 38 hours work week.
  • Hybrid working model, 3 days office – 2 days home office.
  • Opportunities for personal growth: based on your experience, we will create a plan together with you for your personal development for the next years. We will do this through our 70-20-10 philosophy: 70% learning on the job, 20% coaching and 10% formal training.

DEFAULT DEI STATEMENT: DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Position Qualifications:

  • Educated to at least Bachelor degree level.
  • Several years’ experience of working at a senior level in a relevant industry and sector with a strong commercial mindset.
  • Knowledge of market dynamics and key drivers.
  • Competent business development skills and ability to build strong relationships with customers.
  • Good understanding of the competitive landscape and key players in the market.
  • Ability to work within all Northern Europe locations. (International) travel requirement: 10-20%.

Personal Qualities:

  • Strong sales mindset and excellent at building customer relationships.
  • Effective communication skills with the ability to influence.
  • Fluency in English is required.
  • Flexible, adaptable, and skilled in coaching and influencing.
  • Create trust through reliable delivery and strong and stable relationships with customers.
  • Contribute to a trusting, collaborative and social environment.
  • Promote a diverse and inclusive culture, respect and understand cultural diversity and ability to communicate and connect with people at different levels.
  • Demonstrate foresight – know what is happening in the market, how will it impact us and what we need to do to adapt to it.
  • Positive and proactive attitude, with a solution-oriented mindset.
  • Self-motivated, resilient and able to cope with work pressure.
  • Cultivate a broad and diverse network.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.