Technical Manager

All locations
  • Kobe-Shi, Japan
  • Yokohama-Shi, Japan
Business:
Business Assurance
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
5543
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios. 

About the role

The Technical Manager is responsible for ensuring the highest standards of technical integrity, competence, and compliance across all operational activities within the local unit. This role is pivotal in driving operational excellence, supporting business objectives, and delivering superior customer experience.

The successful candidate will be responsible for:

  • Oversee the evaluation and approval of competencies for both auditors and non-auditors, ensuring consistent quality and reliability.
  • Organize and facilitate calibration sessions and targeted training programs to maintain audit consistency and technical excellence.
  • Manage onboarding and qualification processes, leveraging relevant digital tools to streamline competence tracking and development.
  • Ensure ongoing professional development and performance monitoring for auditors, including witness audits and post-audit reviews.
  • Develop and deliver technical training for non-auditing staff, such as planners and sales teams, to ensure alignment with technical requirements.
  • Provide expert operational guidance to ensure the seamless delivery of technical services including audits and trainings.
  • Conduct pre-reviews (if needed) of audit reports to verify compliance with technical and regulatory requirements.
  • Ensure timely completion of technical reviews in accordance with established deadlines.
  • Assess quotations for technical feasibility and compliance with applicable standards.
  • Monitor and analyze key operational metrics, including audit timeliness, report quality, and customer satisfaction.
  • Proactively identify and mitigate conflicts of interest to uphold impartiality in all certification activities.
  • Organize and lead annual Impartiality Committee Meetings.
  • Maintain strict compliance with accreditation body requirements and coordinate preparations for external audits.
  • Conduct internal, sample, and global technical hub audits as required.
  • Oversee the issuance, updating, and validity of certifications, ensuring alignment with accreditation requirements.
  • Plan and support remote audits, guaranteeing feasibility and adherence to scheme-specific guidelines.
  • Review and validate the management of major non-conformities identified during audits.
  • Provide technical expertise and support to sales teams and auditors, facilitating the resolution of complex technical challenges.
  • Collect, analyze, and act on customer feedback to continuously enhance service quality and address complaints effectively.
  • Lead periodic management reviews to identify opportunities for improvement and ensure strategic alignment with organizational goals.
  • Review training materials for both private and public courses to ensure technical accuracy and relevance.
  • Validate the technical correctness of materials translated from English to Japanese, maintaining high standards across all training deliverables.

What we offer
  • Flexible work arrangements for better work-life balance
  • Generous paid leaves (Annual leaves, Sick leaves)
  • Medical benefits (Standard medical check-up, Maternity Health Care)
  • Pension and Insurance Policies (Group Life Insurance, Health Insurance , Welfare insurance, Unemployment insurance, Accident Insurance)
  • Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
  • Additional Benefits (Long Service Awards, Mobile Phone Reimbursement, Car Allowance, Commuting Allowance, Professional Membership Fees, Congratulation and Condolence allowance)

    DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you
  • Bachelor Degree in relevant field;
  • More than 10+ years of relevant managerial and technical / quality experience, preferably from the Certification industry;
  • Able to represent the company by participating in internal audits with accreditation bodies;
  • Preferably with knowledge of the Certification Processes, Various ISO Standards, and Accreditation requirements;
  • Ability to use analytical data in order to monitor and drive performance excellence;
  • Solution oriented mind-set with keen interest in proposing and driving change when required; Proactive, analytical, organized with a good technical mind-set;
  • Strong inter-personal and communication skills in English and Japanese language;
  • Strong command in software, Microsoft applications, quick learner and able to operate systems in a short period of time;
  • Responsible, Visionary, Mature, Honest, Ethical;
  • Willing to travel within Japan and other locations when needed.
  • Fluency in Japanese—with advanced competence in reading, writing, speaking—is required for this position.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more
Transcript

[00:02] Lumina is a set of tools that gives unique insight into your management system.

[00:06] Use the online dashboard to access advanced analytics

[00:08] based on more than 2.3 million audt findings from 70,000 customers.

[00:14] Get an instant overview or dive into details.

[00:19] See risk areas for any industry or standard and compare against the competition.

[00:24] Lumina lets you manage and benchmark your total performance,

[00:29] Identify improvement paths and enable decision making.

[00:32] You can monitor performance of your management system over time

[00:36] or learn from peers if expanding to a new standard.

[00:41] Access to Lumina is free for all DNV customers.

[00:43] Lumina, turn your audit data into opportunities.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.