Profit Share
You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Sales Development Representative
- Location:
- Houston, TX, United States
- Business:
- Supply Chain & Product Assurance
- Position type:
- Full Time
- Job ID:
- 2893
Overview
About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About the role
DNV Supply Chain & Product Assurance
DNV is an independent assurance and risk management provider, operating in more than 100 countries. Through assessment and digital assurance solutions, DNV helps companies build trust and transparency around products, assets, supply chains and ecosystems.
Whether certifying products, verifying claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results.
Combining sustainability, supply chain and digital expertise, DNV works to create new assurance models enabling interaction and transaction transparency across value chains. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.
Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.
DNV’s Healthcare group is seeking a Sales Development Representative, to take on the responsibility of leading the sales for DNV North America’s healthcare service line.
A Sales Development Representative (SDR) is responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. They work closely with the sales team to ensure that the company's sales goals are met.
What You’ll Do:
The following are some of the key responsibilities of an SDR:
- Identifying potential customers and generating new business opportunities for the company
- Contacting and qualifying potential customers
- Setting appointments and following up on leads
- Tracking progress towards meeting sales goals
- Collaborating with the sales team to develop strategies for reaching sales targets
- Using customer relationship management (CRM) software to manage leads and sales activities
- Staying up-to-date on market trends, competition, and industry developments
- Attending networking events and trade shows to build relationships and generate leads
- Providing regular reports on sales activities and results to management
What we offer
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services through Talkspace
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
**Benefits vary based on position, tenure, location, and employee election**
How We Do It
We Care, We Dare, We Share
DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.
DNV is proud to announce being named one of Houston’s best places to work in the 2022 Houston Business Journal – Best Places to Work competition.
For more information
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
Read more here
Diversity and inclusion in everything we do every day - DNV
Please visit our website at www.dnv.com
About you
What is Required
- Bachelor’s degree or higher in business administration or relevant field
- Minimum 2-3 years of direct sales experience, preferably in healthcare (hospital) related field
- Proven presentation & negotiation skills
- Proficiency in customer relationship management (CRM) software
- Demonstrable leadership and proven recent history of success in sales
- Excellent customer service skills
- Proficient in Microsoft office suite; Excel; Word; PowerPoint; Access
- Willingness and ability to travel, up to 75% of the time
- Strong written and verbal English communication skills
- This role will require an established sales goal that aligns with the DNV Sales Incentive Scheme
- We conduct pre-employment drug and background screening
Key Performance Indicators (KPIs) for Sales Development Representatives (SDRs) are essential for measuring their effectiveness and productivity. Here are some of the most important KPIs for SDRs:
- Number of Qualified Leads Generated: This measures the quantity of leads that meet specific qualification criteria and are passed on to the sales team
- Outbound Call/Email Activity: Tracks the volume of outbound calls and emails made by the SDRs. High activity levels indicate a proactive approach to lead generation
- Conversion Rates: The percentage of leads that convert to the next stage in the sales funnel, such as from a lead to a meeting or from a meeting to a sales opportunity
- Response Rates: Measures how often prospects respond to outreach efforts, such as emails or calls
- Meetings Set and Held: Tracks the number of meetings scheduled and the number of those meetings that actually take place. This helps assess the effectiveness of the SDR’s outreach and follow-up
- Sales Accepted Opportunities (SAOs): The number of opportunities that the sales team accepts as qualified and worth pursuing further
- Pipeline Contribution: The value of the opportunities that SDRs add to the sales pipeline, indicating their impact on potential revenue
- Time-to-Response: The average time it takes for an SDR to respond to a new lead. Faster response times can lead to higher conversion rates
- Connect Rate: The percentage of outreach attempts that result in a connection with a potential buyer, such as an answered call or an opened email
- Follow-Up Rate: Measures how consistently SDRs follow up with leads after the initial contact. Effective follow-up is crucial for nurturing leads through the sales process
A successful Sales Development Representative (SDR) possesses a blend of skills and qualities that enable them to excel in their role. Here are some key attributes
- Communication Skills**: Strong verbal and written communication skills are essential for engaging with prospects and conveying the value of the company's products or service
- Active Listening**: The ability to listen attentively to prospects' needs and concerns, which helps in tailoring the sales approach and building rapport
- Resilience-- Sales can be challenging, and SDRs must be able to handle rejection and stay motivated to keep pursuing leads\
- Curiosity**: A natural curiosity about the industry, the company's products, and the prospects' businesses helps SDRs ask insightful questions and provide valuable information
- Time Management**: Efficiently managing time to balance prospecting, follow-ups, and administrative tasks is crucial for maintaining productivity
- Adaptability**: The ability to adapt to changing circumstances and new information ensures that SDRs can handle different types of prospects and sales situations
- Relationship Building**: Building and maintaining strong relationships with prospects is key to moving them through the sales pipeline
- Technical Proficiency**: Familiarity with CRM software and other sales tools is important for managing leads and tracking sales activities
- Problem-Solving Skills**: The ability to identify and address potential issues or objections that prospects might have\
- Coachability**: Being open to feedback and willing to learn from more experienced colleagues helps SDRs continuously improve their skills
Benefits
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
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Working here
Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
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