Strategic Market and Customer Relations Director

Location:
Houston, TX, United States
Business:
Maritime
Position type:
Full Time
Job ID:
3467
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

Do you want a career that takes you beyond the ordinary? Do you want to help shape the direction of the Energy Transition? Do you want to make an impact?

Imagine a job where you:

  • Inspire and influence change at the highest levels of global Energy Majors, Cargo Owners, and Charterers decarbonization journey.
  • Shape the vision and leadership to drive the growth of an innovative business initiative with global reach within the leading classification society.
  • Help to create a future of a safe and sustainable maritime industry, making a real impact on our planet's future.

This is your chance to be part of DNV, the global leader in the maritime sector, as a Strategic Market and Customer Relations Director in Houston, TX.


You’ll have the opportunity to:

  • Build and strengthen relations with key decision makers and influencers within Energy Major Key Accounts, enabling deep understanding and foresight of their needs and building a foundation with a focus on strategic long-term engagement.
  • Provide advice and services to clients on reduction of GHG emissions for new and existing ships, including energy efficiency improvements, innovative technologies, operational measures, and alternative fuels.
  • Drive customer-centric account plans with impactful strategy, goals, and actions that ultimately lead to identifying and securing new business, retaining existing business, and ensuring high customer satisfaction.
  • Contribute to our mission of safety and sustainability.

What we offer
  • Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability).
  • Multiple Medical, Dental, and Vision Benefit Plans to choose from.
  • Spending Accounts - FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA.
  • 401(K) with company match.
  • Company provided life insurance, short-term, and long-term disability benefits.
  • Education reimbursement program.
  • Employer-Paid, therapist-led, virtual care services through Talkspace.
  • Flexible work schedule with hybrid/remote opportunities.

**Benefits may vary based on position, tenure, location, and employee election

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.

About you

What Is Required:

  • Bachelor's degree in a relevant field (e.g., marine engineering, naval architecture, etc.)
  • Minimum of 3 years of experience in a sales or business development role, preferred experience with Cargo Owners, Energy Majors, Charterers
  • Knowledge and understanding of Energy Markets and Dynamics, including seaborne trade
  • Knowledge of classification and statutory requirements and regulatory regimes is desired
  • Willingness to travel as needed to support DNV's operations
  • We conduct a pre-employment background check and drug screen.

Who we’re looking for:

  • Influencer: Skill in persuading others to support and implement strategic initiatives, often without direct authority.
  • Business Acumen: Understanding the maritime and O&G business environment, market trends, and the financial aspects of the organization to make informed decisions.
  • Problem-Solver: You thrive on challenges and are known for your ability to find practical solutions even in the most complex situations.
  • Self-Starter: Autonomous in your work, you know when to take charge and when to collaborate with your team.
  • Strategic Thinker with Global Vision: A true world citizen, you understand cultural differences and thrive in dynamic, international environments.

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

Projects and case studies

Our work helps pioneering companies and covers latest trends, regulations, initiatives to develop solutions to the most complex challenges the maritime industry is facing.

Remote surveys

By using an online or video link to the vessel, our dedicated remote surveyors can support vessels anywhere in the world.

Maritime Digital Twin

The cloud-based digital twin is a virtual image of customers’ assets, maintained through the lifecycle and easily accessible at any time.

Maritime Cyber Security

Cyber security is an important topic for the maritime industries due to rapid digital change that come with new threats and regulatory requirements.

Benefits

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Personal Development

You’ll have a lot of opportunities to learn and grow. Whether it’s building your network, having resources to plan and realise your career goals or enjoying genuine freedom to satisfy your curiosity, we’ll make sure you’re always growing and developing.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

401(k)

DNV provides the option for eligible employees to enroll in our professional managed 401(k) plan. We’ll match up to a percentage of employee elected investment, which will become fully vested after a few years.

Healthcare and more

You’ll have multiple medical plans to choose from including Dental, Vision, RX plans, AD&D, Critical Illness, ST/LT Disability, Paid Parental Leave, Virtual TalkSpace Therapy.

Additional benefits

ID theft protection, generous PTO accrual, company paid holidays, discounted pet insurance, charitable donation matching, additional vacation hours purchase plan, commuter benefits, Employee Assistance Program (EAP), tuition reimbursement.

“I have become part of a "family", where I feel truly at ease and everyone is valued for doing their best for the entire community.”

Elena | NB/CMC Surveyor

"From a technical perspective, I’m proud of our innovative projects that delivery solutions aligned with safety and sustainability."

Eduardo | Offshore surveyor

"It feels so meaningful to take an active part of the global energy transition, creating a safe and sustainable future for all."

Ming Oleg | Senior Surveyor

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require. Make sure your application is fully completed, and you tailor it to the specific job listing.

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.