Operations Manager - Italy

Location:
Italy, Italy
Business:
Accelerator
Contract type:
Permanent Employee
Job ID:
6374
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

The Operations Manager – Italy is responsible for leading operational delivery, supporting business development, and strengthening client engagement for DNV Industrial Services within Italy and the wider Mediterranean market.

The role focuses on expanding DNV’s presence across key sectors including energy transition, EPC fabrication, infrastructure, and industrial services, while ensuring safe, efficient, and high-quality delivery.

The Operations Manager acts as the key interface between clients, inspectors, and global delivery functions, while fostering a strong team culture and supporting sustainable growth in the Italian market.

What we offer
DNV is an independent global assurance and risk management company headquartered in Norway, with a heritage dating back to 1864 and operations in more than 100 countries. Through its broad portfolio of testing, certification, advisory, and digital solutions, DNV supports organisations in improving safety, performance, and sustainability across industries including maritime, energy, healthcare, and supply chains

DNV’s Industrial Services division delivers end-to-end inspection and assurance solutions across the full lifecycle of projects and assets, ensuring quality, safety, and efficiency throughout global operations. By integrating project quality management, vendor and site inspection, and in-service asset integrity—enhanced by advanced digital tools, data analytics, and remote technologies—DNV enables clients to manage risk effectively, deliver projects on time and within budget, and maintain the highest standards of compliance and operational excellence

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Key Responsibilities

Operational Delivery

  • Lead execution of inspection and technical services across Italy and nearby markets.
  • Ensure safe, efficient, and high-quality project delivery aligned with DNV standards.
  • Coordinate inspectors, resources, and project activities across assignments.
  • Monitor delivery performance, client feedback, and operational risks.

People Leadership & Team Development

  • Lead and support operational teams and inspectors with a strong focus on people engagement and satisfaction.
  • Foster a positive team culture, ensuring motivation, collaboration, and retention of key personnel.
  • Support development of team capability through mentoring, coaching, and knowledge sharing.
  • Ensure teams are effectively supported, deployed, and aligned with client and project needs.

Market Development & Client Engagement

  • Support business development activities and strengthen relationships with key Italian clients.
  • Engage with EPC contractors, energy companies, and industrial operators.
  • Identify opportunities across energy transition, infrastructure, and industrial sectors.
  • Support preparation of proposals and major tenders with operational input.

Resource & Project Coordination

  • Plan inspector mobilisation and resource allocation across projects.
  • Coordinate with global operations teams supporting international assignments.
  • Ensure effective utilisation and planning of resources.

Operational Excellence

  • Implement global delivery frameworks and operational standards.
  • Identify opportunities for efficiency improvements and better execution.
  • Ensure alignment with technical methodologies and digital tools.

About you

Qualifications & Experience

  • Preferably Degree in Engineering, Business, or relevant experience in industrial services
  • 8–12+ years of experience in inspection, engineering services, or energy/industrial sectors.
  • Strong experience in operations coordination, client engagement, and service delivery.
  • Experience working with EPC contractors, fabrication yards, or industrial clients.
  • Strong leadership and interpersonal skills, with ability to manage multicultural teams.
  • Demonstrates the presence and judgment to operate independently and with a high degree of autonomy.

Success Measures

Success in this role will be measured through:

  • Consistent and high-quality delivery performance.
  • Strong team engagement, stability, and retention.
  • Effective client relationships and support to business development.
  • Improved operational efficiency and execution discipline.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.