Profit Share
You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Inspection Coordinator
- Location:
- Kuala Lumpur, Malaysia
- Business:
- Industrial Services
- Contract type:
- Permanent Employee
- Job ID:
- 7774
Overview
About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About the role
Key Responsibilities :
Client and assignment coordination
Act as the first point of contact for clients, vendors, inspectors and relevant internal stakeholders, representing DNV professionally and delivering responsive, customer-focused service.
Acknowledge and review requests for inspection, clarify scope, location, schedule, competence, reporting, safety and commercial requirements, and confirm that the requested service is covered by an approved agreement.
Coordinate local and international inspection activities, including inter-office resource requests, and keep stakeholders informed of progress, changes, risks and delays.
Prepare complete work assignments covering job references, inspection location, scope, schedule, mobilization, safety requirements, budgeted time and deliverable expectations.
Resource and subcontractor management
Identify and propose competent, approved and commercially suitable inspectors based on client requirements, technical competence, availability, location and project profitability.
Coordinate onboarding, technical validation, approval and activation of new freelance inspectors with the relevant technical reviewers, approvers and super users.
Maintain accurate inspector records and coordinate the issuance, tracking and return of DNV inspection stamps where applicable.
Confirm inspector availability, agreed rates, contractual readiness, required inductions, permits and mobilization arrangements before work begins.
Project execution and deliverables
Create and maintain projects, assignments, schedules, events, client contract references, inspector rates and supporting records in iInspect2 and other approved DNV systems.
Monitor inspection events and milestones, proactively follow up on field activities and expedite reports and support documents within contractual timelines.
Review inspection reports and deliverables for completeness, clarity and compliance with DNV and client requirements; coordinate technical review when required and complete report grading.
Ensure controlled, timely distribution of approved deliverables and maintain complete, traceable project documentation.
Commercial and financial control
Prepare proposals, quotations, tender inputs, service agreements, inspector CVs and other supporting documentation for client opportunities and projects.
Support rate and commercial discussions with clients, inspectors and subcontractors within delegated authority and escalate exceptions for approval.
Monitor budgets, bookings, Work in Progress, Accounts Receivable, Operational Gross Margin and overall project financial performance; initiate timely follow-up where action is required.
Verify and approve time, expenses, claims and requisitions in line with contracts and DNV procedures, and check generated billing and cost records for accuracy.
Prepare billing instructions and supporting documentation; coordinate with Finance on invoices, supplier payments, intercompany charges and overdue receivables.
Governance, HSE and improvement
Ensuring assignments are delivered in accordance with applicable laws, client requirements, DNV policies, the Code of Conduct, quality standards, ethical requirements and internal procedures.
Confirm that preliminary safety information, site hazards, PPE and induction requirements are identified and communicated before mobilization.
Maintain data quality and document control across CRM, iInspect2, Synergy Life, Basware and other approved systems relevant to the role.
Identify and implement practical process improvements that strengthen efficiency, service quality, compliance and customer satisfaction.
What we offer
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
About you
Qualification and Experience :
Bachelor’s degree or equivalent higher education in engineering, operations, project management or a related discipline.
Demonstrated mid-to-senior level experience in inspection coordination, project coordination or service operations, preferably within technical assurance, inspection, energy, oil and gas, renewables or a related environment.
Practical experience coordinating inspectors or subcontractors, managing multiple concurrent assignments and supporting demanding client accounts with limited supervision.
Experience with proposals, quotations, contracts, project financials, invoicing support and supplier documentation.
Strong working knowledge of Microsoft Office and experience with enterprise systems such as CRM/Salesforce, project or inspection management tools, finance workflows and document-control platforms.
Professional fluency in English, both written and spoken. Additional languages relevant to the operating area are an advantage.
Key Competencies:
- Customer focus and professional stakeholder management
- Planning, prioritization and disciplined follow-through
- Commercial awareness and attention to project profitability
- Accuracy, document control and strong attention to detail
- Clear written and verbal communication
- Independent judgement, problem-solving and appropriate escalation
- Collaboration across technical, operational, finance, sales and HR teams
- Integrity, adaptability and calm execution in a fast-paced environment
Success Measures :
- Timely and accurate response to inspection requests and stakeholder communications.
- Use of competent, approved and contractually ready resources.
- On-time assignment setup, report review, deliverable submission and project close-out.
- Accurate time, expense, billing, cost and project records, with effective control of WIP, AR and margin.
- Compliance with DNV, client, HSE, quality and regulatory requirements.
- Positive client and internal stakeholder experience, supported by effective issue resolution and continuous improvement.
Benefits
Please note that some benefits may vary depending on location, business area, and employment terms. Please confirm with your recruiter.
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
Learn more about DEI
Working here
Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
Learn more about Working here
FAQs
Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.
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