Solutions Specialist

Location:
Bristol, United Kingdom
Business:
Energy Systems
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
7178
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

About the role

We’re looking for a Solutions Specialist to join the Green Data Products Solutions team, to help design, implement and maintain custom solutions for our customers. You are a customer-focused domain expert in weather and energy forecasting, adept at building strong relationships to act as a trusted advisor to our customers. In this role you will identify and respond to opportunities to take our GDP products “the extra mile” to meet complex problems for our customers as they accelerate the Energy Transition.

Primary tasks:

  • Collaborates with the sales team, supporting as technical advisor to potential customers who have needs that require custom solutions.

  • Builds relationships with customers and works with them to understand their needs, designing, costing, and pitching solutions that meet those needs.

  • Acts as project manager for solutions design and implementation, working with a team of solutions specialists, data scientists, and software engineers as required to design, build, and deploy solutions to customers, within budget.

  • Provides technical support and guidance to customers, ensuring they derive maximum value from their solutions.

  • Troubleshoots and resolves solutions technical issues, ensuring functionality and performance, and escalating to product team where necessary.

  • Develops and maintains technical documentation for solutions, ensuring clarity and usability, and assists with the development of best practices for solutions processes

  • Stays updated on product features and industry trends, providing customers with the latest insights and solutions.

  • Monitors, tests and validates solutions to ensure they meet performance and reliability standards.

What we offer

We value all our people and the contributions they make to our business, so it’s important that our rewards make us all feel valued here. That’s why we offer a flexible reward and benefits package, allowing you to choose the things that matter most to you, including;

  • Non-contractual Profit Share Scheme.
  • Lifestyle benefits: 26 days annual leave + bank holidays, opportunity for up to 10 days unpaid leave, sabbatical leave, flexible working options.
  • Wellbeing benefits: (incl. Private Medical, Dental Insurance, Health Assessments, Gym allowance). Company contribution towards eye tests and glasses (for computer/laptop users), and Flu. Vaccinations. Also, our Employee Assistance Programme (EAP) provides free and confidential support for issues including work, family, relationships, money and health and we provide free fruit in our offices.
  • Financial Benefits: including a Pension Scheme with employer pension contributions up to 9%, Life Assurance and Income Protection.
  • Re-imbursement of relevant Professional Membership Fees (up to £570),
  • Access to employee retail discount site for high street and on-line shopping.
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

Qualifications:

  • Bachelor’s degree minimum, in Meteorology, Physics, Engineering, or another related field.

  • 3+ years of domain knowledge in weather and energy forecasting (solar required, wind desirable).
  • 2+ years in a customer-facing technical role.
  • 2+ years of scientific computing experience, confident Python programmer (or similar).

Behaviours:

  • You combine a deep understanding of GDP products with the ability to understand customer needs and translate them into technical requirements that can be realistically delivered.

  • You build strong customer relationships and communicate effectively, ensuring mutual understanding of technical requirements while advising customers on how solutions will meet their needs and add value to their operations.

  • You identify opportunities by recognizing customer needs through conversations and analysis of data from sales platforms.

  • You use excellent project management and teamwork skills to collaborate with data scientists and software engineers to design, build, and deliver customer solutions, often acting as project manager.

  • You collaborate effectively with teams across and outside the organization to share knowledge, experience, and capabilities.

  • You proactively monitor solutions after implementation to ensure reliability, performance, and customer value, and you suggest, design, and implement improvements.

  • You adapt to changing project requirements and maintain flexibility in your approach.

  • You take initiative in troubleshooting and resolving technical challenges.

  • You demonstrate a willingness to learn and continuously improve your technical and communication skills.

  • You manage tasks efficiently, delivering solutions on time and within budget.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Personal Development

You’ll have a lot of opportunities to learn and grow. Whether it’s building your network, having resources to plan and realise your career goals or enjoying genuine freedom to satisfy your curiosity, we’ll make sure you’re always growing and developing.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Pension Schemes

We care about your long-term financial security and prioritise pension and retirement benefits to reflect our caring values. Through our pension scheme, we will contribute up to 9% of salary in addition to your contributions.

Annual Leave

As a full-time employee, you’ll be entitled to 26 days of annual leave a year, plus 8 paid bank/public holidays. Special leave can also be granted for bereavement, caring responsibilities, volunteering and sabbaticals.

Family Friendly Leave

We offer enhanced leave to support you through various stages of starting and growing a family. Our enhanced paid leave entitlement includes Fertility Treatment, Neonatal Care, Maternity, Paternity, Adoption and Shared Parental leaves.

Personal insurances

To support you with some of life's challenges, we offer a range of insurance benefits. These include Private Medical, Dental, Life and Income Protection insurances.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.