Training Manager

All locations
  • Malaysia, Malaysia
  • Singapore, Singapore
  • Philippines, Philippines
  • Vietnam
  • Australia, Australia
  • Indonesia, Indonesia
  • Thailand, Thailand
Business:
Business Assurance
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
7444
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios. 

About the role

RROLES & RESPONSIBILITIES

The Training Manager is responsible for driving the growth, strategic direction, development, and delivery of Public, In-House, and Private Training services in accordance with DNV policies, procedures, and requirements. This position reports to the Sales Manager.

Major Areas of Responsibility

  • Develop, implement, and manage external educational programs for customers, including accredited, unaccredited, bespoke, public, and in-house training solutions for units across SEA and Oceania;
  • Lead the planning, organization, delivery, and continuous improvement of internal and external education and training programs;
  • Accountable for achieving training revenue and growth objectives through business development, customer engagement, portfolio expansion, strategic partnerships, and delivery of value-added learning solutions.
  • Collaborate with Sales, Key Client Managers, and customers to identify market opportunities, understand customer learning needs, and develop tailored training solutions;
  • Establish, maintain, and strengthen relationships with existing and prospective clients to support business growth and customer satisfaction;
  • Work closely with Marketing to develop and promote training programs through conferences, webinars, trade shows, seminars, websites, social media, catalogues, and other marketing initiatives;
  • Develop educational content, presentations, collateral, and promotional materials to support training delivery and business development activities;
  • Coordinate with Technical, Operations and other stakeholders to develop and implement internal staff education, auditor development programs, and external training offerings;
  • Provide leadership, coaching, and development for trainers, and instructors, ensuring capability, competence, and succession development;
  • Develop and implement educational strategic goals and objectives aligned with business priorities, and monitor performance against these objectives;
  • Analyse, monitor, and report on training performance, customer feedback, market trends, and educational outcomes to support continuous improvement and strategic decision-making;
  • Develop new training products and services and maintain existing training materials to ensure relevance, quality, consistency, and alignment with market needs;
  • Review and coordinate training and presentation content to ensure technical accuracy, consistency, and compliance with applicable standards and accreditation requirements;
  • Manage training logistics for face-to-face and virtual courses, including scheduling, materials, travel arrangements, and resource coordination;
  • Ensure personal trainer and assessor competence requirements, qualifications, and associated records are maintained;
  • Provide support and collaboration across local, regional and global teams to drive operational excellence and sharing of best practices;
  • Identify, manage, and resolve customer concerns and service issues in a professional and timely manner;
  • Ensure training services, resources, and partnerships effectively support the achievement of business and educational objectives;
  • Perform other duties as assigned by management.

What we offer
  • Flexible work arrangements for better work-life balance
  • Generous Paid Leaves (Annual Leave, Compassionate Leave, Parental Leave, Marriage Leave, Maternity Leave, Prolonged illness)
  • Medical benefits
  • Maternity Benefits
  • Pension and Insurance Policies (Group Life Insurance, Salary Continuance Insurance, Worker’s Compensation for all employees, Corporate Business Travel Insurance)
  • Additional Benefits (Long Service Awards, Professional Membership, Mobile Phone Reimbursement)
  • Profit Share
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

SSKILLS/COMPETENCIES/EXPERIENCE

  • Bachelor's degree or equivalent professional qualification;
  • Demonstrated knowledge and experience in management systems, certification, assurance, sustainability, or related technical disciplines;
  • Proven leadership experience managing a training institute, academy, learning function, or equivalent operation within a certification body, professional services, or related industry;
  • Proven experience in the design, development, delivery, and evaluation of training programs, including face-to-face and virtual learning solutions;
  • Strong commercial acumen with experience identifying customer needs, developing tailored solutions, and supporting business growth objectives;
  • Excellent communication, presentation, stakeholder engagement, and leadership skills, with the ability to influence and collaborate across all levels of an organisation;
  • Demonstrated ability to work effectively within a global and multicultural environment, delivering high-quality outcomes on time and within budget;
  • Strong project and program management skills, with the ability to manage multiple priorities, stakeholders, and competing deadlines;
  • Experience leading, coaching, mentoring, and developing trainers, auditors, or technical professionals;
  • Strong customer focus, with the ability to establish and maintain effective relationships with clients, partners, and internal stakeholders;
  • Proficiency in developing training content, presentations, and educational materials, supported by strong digital and presentation skills;
  • Proven experience in business development, market analysis, and identifying growth opportunities for training and professional education services;
  • Willingness to travel internationally as required.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more
Transcript

Business Assurance is a unit of DNV where we are working with our customers towards verifying them if they are compliant with some particular rules. We are responsible for scheduling audits. We need to assign the right person with the right competences to conduct such an audit. And we are analysing and improving their processes. But sometimes we need to register some findings like observation, opportunity for improvement, or even non-conformities. I verify our clients' system management by observing them, how they work, how they produce. It's very interesting because we are delivering some additional information for our customers, what they cannot see or discover in their own systems. My work life as an auditor is completely different than employees who are working from the office every day. Because usually I'm travelling to our customers that are located in a different part of our country. Almost every week I work with different people in different companies. So if you like travel, if you are well organized, DNV can be for you.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.