Senior Sales Expert and Key Account Manager

Location:
Essen, Germany
Business:
Business Assurance
Contract type:
Permanent Employee
Job ID:
5598
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios. 

About the role

The Sales Executive is responsible for new Sales executing business development and account management and Key Customer Management within a defined geographical area in the service lines Management System Certification and Training Services with a strong industry focus in line with DNV Business Assurance strategy, contributing directly to revenue growth and customer retention. This role involves identifying and qualifying new commercial opportunities, managing the full sales cycle from initial contact to contract closure, and maintaining long-term relationships with existing clients and DNV’s reputation as a trusted partner to our customers.

The main areas of responsibility are:

Business Development & Opportunity Management

  • Proactively generate and identify new business opportunities within existing and untapped markets.
  • Build, nurture, and maintain a robust sales funnel, ensuring a steady pipeline of leads and prospects aligned with commercial targets.
  • Conduct regular sales visits, calls, and online meetings to assess client needs and position DNV’s services effectively.
  • Monitor outstanding quotations and leads to ensure timely follow-up and deal closure.
  • Visiting relevant and valuable fairs and business events to increase DNVs visibility in the market and extend business network
  • Building and maintaining relationships with business partners as consultancies and associations

Proposal & Contract Management

  • Prepare accurate, competitive, and customer-specific proposals in compliance with DNV procedures and delegation of authority.
  • Manage the quotation and contracting process from initial contact to agreement signature, ensuring clarity, transparency, and alignment with customer expectations.
  • Maintain high-quality documentation and records of sales activities in internal systems.

Customer Engagement & Value Delivery

  • Represent DNV’s brand, services, and value propositions clearly and convincingly to prospective and existing customers.
  • Ensure a high level of customer service, responsiveness, and satisfaction throughout the sales cycle.
  • Act as a key point of contact for strategic and high-value accounts, building long-term relationships based on trust and performance.

Team Collaboration & Knowledge Sharing

  • Collaborate effectively with cross-functional teams including Planning, Technical, Operations, and Key Customer Management to ensure seamless service delivery.
  • Mentor and coach junior and peer-level sales colleagues, providing guidance on sales techniques, customer management, and emerging scheme requirements.
  • Contribute to a supportive team environment by aligning with shared goals and participating in collective initiatives.

Market Intelligence & Strategic Input

  • Leverage market knowledge and customer insights to identify trends, competitive positioning, and areas for service innovation.
  • Provide structured feedback to internal stakeholders to support the enhancement of DNV’s service portfolio.
  • Identify opportunities for diversification and cross- and upselling across management system certification, training, and personnel certification services.

What we offer

  • Competitive compensation and benefit package, including an attractive Sales Incentive Scheme
  • Flexible remote work—organize your day to achieve targets in your own way
  • Company car
  • Opportunities to influence the industry and work with high-profile clients
  • Work in a diverse and inclusive organization where collaboration and innovation thrive
  • Engage with a strong network of clients and drive compelling value propositions
  • Shape sustainable business performance for clients while growing DNV’s presence in Germany

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

  • Minimum 3 years of experience in a Sales position, preferably in a comparable position in TIC Industry or consulting
  • Market knowledge and strong business connections in Germany
  • Proactive self-starter personality and team player attitude
  • Fluency in German and advanced level of English
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices. #Li-Remote

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Public Transport

You’ll be offered a "Deutschlandticket" to make public transport a more viable commuting option.

Annual Leave

You’ll be entitled to 30 days annual leave a year and special leave can be granted for moving, compassionate leave and special events such charitable activities, weddings, and funerals.

Mental Health Support

You'll have access to our Employee Assistance Program (EAP) as part of our strategic health management and wider workplace health support.

Mentoring Programs

You’ll have access to our mentoring courses and networking opportunities that address specific needs and help everyone develop their skills: from female mentoring initiatives to leadership development programs.

Hybrid Work Model

We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.

Shape Your Career

We support you in exploring different career opportunities or shifting between teams or locations, so that you can shape your career according to what you find motivating. We dare, and so can you.

Ergonomic Workplace

Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means here. We also make it easier for you to arrange your working space at home with a desk grant.

Jobrad

You’ll have the opportunity to lease up to 2 bicycles as part of our JobRad program, financed through deferred compensation. Thus, you’ll support DNV's goal of reducing our environmental footprint.

Urban sports club

You‘ll have access to our fitness cooperation with Urban Sports Club as part of DNV’s health management. This means that you benefit from an exclusive discount on the use of a wide range of sports and wellness activities whenever and wherever you want.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

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Transcript

[00:02] Lumina is a set of tools that gives unique insight into your management system.

[00:06] Use the online dashboard to access advanced analytics

[00:08] based on more than 2.3 million audt findings from 70,000 customers.

[00:14] Get an instant overview or dive into details.

[00:19] See risk areas for any industry or standard and compare against the competition.

[00:24] Lumina lets you manage and benchmark your total performance,

[00:29] Identify improvement paths and enable decision making.

[00:32] You can monitor performance of your management system over time

[00:36] or learn from peers if expanding to a new standard.

[00:41] Access to Lumina is free for all DNV customers.

[00:43] Lumina, turn your audit data into opportunities.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.