Senior Program Manager, Food & Beverage - Canada

All locations
  • Toronto, ON, Canada
  • Montreal, QC, Canada
  • Vancouver, BC, Canada
  • St. John's, NL, Canada
  • Calgary, AB, Canada
  • Halifax, NS, Canada
  • Guelph, ON, Canada
Business:
Business Assurance
Position type:
Full Time
Contract type:
Permanent Employee
Job ID:
6591
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Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

DNV Business Assurance is seeking to fill the role of Senior Program Manager, Food & Beverage. This position can be remote from anywhere in the Canada.

The Senior Program Manager, Food & Beverage is accountable for the technical governance, delivery integrity, and business performance of assigned Food & Beverage certification schemes within DNV Business Assurance North America, including SQF and COSTCO programs.

Serving as the primary technical authority for the Local Unit, the role ensures full alignment with DNV Global Technical Hub requirements, applicable accreditation standards (including ISO/IEC 17021 and ISO/IEC 17065), and scheme owner expectations. The position provides strategic technical leadership across auditors, operations, sales teams, and customers, while supporting accreditation readiness, resource planning, and continuous competence development.

The role holds overall accountability for the operational profitability and technical integrity of the Food & Beverage certification portfolio in North America.

What You'll Do:

Scheme and Technical Governance

  • Hold overall technical responsibility for all assigned Food & Beverage certification schemes within the Local Unit, including SQF and COSTCO.
  • Act as the Local Unit focal point for interpretation and implementation of requirements issued by the Global Technical Hub, including globally managed Food & Beverage schemes such as FSSC 22000 and BRCGS.

Auditor Leadership and Technical Decision-Making

  • Provide line management for a team of:
    • Approximately 6 full-time auditors
    • ~25 contracted auditors
    • SQF technical reviewers and supporting roles
      (~30 resources in total)
  • Act as a senior technical escalation point for:
    • Interpretation of standards and scheme rules
    • Audit findings and technical nonconformities
    • Technical rejections and corrective action assessment
  • Contribute to or oversee technical reviews, certification decisions, and risk evaluations, in accordance with scheme and accreditation rules.

Operational, Sales, and Customer Technical Support

  • Support Operations and Sales teams by providing authoritative technical guidance on:
    • Scheme eligibility and scope
    • Certification pathways
    • Interpretation of standards and requirements
  • Engage directly with customers, as needed, to provide clear, accurate technical clarification that supports confidence in DNV certification outcomes.

Auditor Qualification, Competence, and Development

  • Support onboarding and authorization of new auditors, including:
    • Qualification and scope approvals
    • Scheme-specific authorization and maintenance
  • Provide ongoing technical coaching, guidance, and consistency support to auditors.
  • Deliver or support annual training programs, including:
    • Scheme and standard updates
    • Industry and regulatory developments
    • Technical consistency and calibration activities

Accreditation and External Oversight

  • Support and participate in witness audits and oversight activities, as required.
  • Actively support Accreditation Body assessments (e.g., ANAB), including activities related to ISO/IEC 17065.

Key Interfaces

  • Global Technical Hub
  • Food & Beverage Auditors (Full-time and Subcontract)
  • Operations and Sales Teams
  • Customers
  • Accreditation Bodies (e.g., ANAB)
  • Scheme Owners (e.g., SQF, COSTCO)

DNV Business Assurance cherche à occuper le poste de Senior Program Manager, Food & Beverages. Ce poste peut être à distance depuis n'importe où au Canada.

Le Senior Program Manager, Food & Beverages, est responsable de la gouvernance technique, de l'intégrité de la prestation et de la performance commerciale des schémas de certification Food & Beverage assignés au sein de DNV Business Assurance North America, y compris les programmes SQF et COSTCO.

En tant qu'autorité technique principale pour l'unité locale, ce rôle garantit une conformité complète aux exigences du DNV Global Technical Hub, aux normes d'accréditation applicables (y compris ISO/IEC 17021 et ISO/IEC 17065) et aux attentes des propriétaires de schémas. Ce poste assure un leadership technique stratégique auprès des auditeurs, des opérations, des équipes commerciales et des clients, tout en soutenant la préparation à l'accréditation, la planification des ressources et le développement continu des compétences.

Ce poste est globalement responsable de la rentabilité opérationnelle et de l'intégrité technique du portefeuille de certification Food & Beverage en Amérique du Nord.

 

Ce que vous ferez :

Régime et gouvernance technique

  • Assumer la responsabilité technique globale de tous les programmes de certification Food & Beverage assignés au sein de l'unité locale, y compris SQF et COSTCO.

 

  • Agir en tant que point focal de l'Unité locale pour l'interprétation et la mise en œuvre des exigences émises par le Global Technical Hub, y compris les programmes alimentaires et boissons gérés mondialement tels que FSSC 22000 et BRCGS.

 

 

Leadership des auditeurs et prise de décision technique

  • Assurer la gestion de la ligne pour une équipe composée de :

  • Environ 6 auditeurs à temps plein

  • ~25 auditeurs sous contrat

  • Évaluateurs techniques SQF et rôles de soutien (~30 ressources au total)

  • Agir comme un point d'escalade technique senior pour :

  • Interprétation des normes et des règles de régime

  • Résultats d'audit et non-conformités techniques

  • Rejets techniques et évaluation des actions correctives

 

  • Contribuer ou superviser les revues techniques, les décisions de certification et les évaluations des risques, conformément aux règles du schéma et de l'accréditation.

 

Soutienopérationnel, commercial et technique client

  • Soutenez les équipes opérationnelles et commerciales en fournissant des conseils techniques faisant autorité sur :

  • Éligibilité au régime et portée

  • Parcours de certification

  • Interprétation des normes et exigences

  • Engagez directement les clients, si nécessaire, afin d'apporter des clarifications techniques claires et précises qui renforcent la confiance dans les résultats de la certification DNV.

 

 

Qualification, compétence et développement de l'auditeur

  • Soutenir l'intégration et l'autorisation de nouveaux auditeurs, notamment :

  • Qualification et approbations de portée

  • Autorisation et maintenance spécifiques au schéma

  • Fournir un accompagnement technique continu, des conseils et un soutien en cohérence aux auditeurs.

  • Offrir ou soutenir des programmes de formation annuels, notamment :

  • Mises à jour du schéma et des normes

  • Évolution industrielle et réglementaire

  • Activités de cohérence technique et d'étalonnage

 

Accréditation et contrôle externe

  • Soutenir et participer aux audits et activités de supervision des témoins, selon les besoins.

  • Soutenir activement les évaluations des organismes d'accréditation (par exemple, ANAB), y compris les activités liées à ISO/IEC 17065.

 

Interfaces clés

  • Centre technique mondial

  • Auditeurs alimentaires et boissons (à temps plein et sous-traitants)

  • Équipes opérations et ventes

  • Clients

  • Organismes d'accréditation (par exemple, ANAB)

  • Propriétaires de régimes (par exemple, SQF, COSTCO)

What we offer
  • Generous paid time off (vacation, sick days, company holidays, personal days)
  • Multiple Medical and Dental benefit plans to choose from, Vision benefits
  • Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
  • Employer-paid, therapist-led, virtual care services
  • 401(k) with company match
  • Company provided life insurance, short-term, and long-term disability benefits
  • Education reimbursement program
  • Flexible work schedule with hybrid/remote opportunities
  • Charitable Matched Giving and Volunteer Rewards through our Impact Program
  • Volunteer time off (VTO) paid by the company
  • Career advancement opportunities

Benefits may vary based on position, tenure, contract, or grade level.*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially

For California, Washington, New York, Washington, D.C., Illinois, and Maryland: “DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. For the states of California, Washington, New York, Washington, D.C., Illinois, and Maryland only, the starting pay range for this role is $120000 - $150000 annual (USD).

Deadline to apply: May 24, 2026

Ce que nous proposons

  • Congés payés généreux (vacances, jours de maladie, jours fériés de l'entreprise, jours personnels)

  • Plusieurs plans d'avantages médicaux et dentaires parmi lesquels choisir, avantages pour la vision

  • Comptes de dépenses – FSA, soins aux personnes à charge, prestations pour les navetteurs, HSA financé par l'entreprise

  • Services de soins virtuels, rémunérés par l'employeur, dirigés par un thérapeute

  • 401(k) avec une correspondance de l'entreprise

  • L'entreprise offrait des assurances-vie, des prestations d'invalidité de courte et longue durée

  • Programme de remboursement de l'éducation

  • Emploi du temps flexible avec des opportunités hybrides/à distance

  • Dons caritatifs jumelés et récompenses bénévoles via notre programme Impact

  • Temps de bénévolat (VTO) payé par l'entreprise

  • Opportunités d'évolution de carrière

 

Les avantages peuvent varier en fonction du poste, de la titularisation, du contrat ou du niveau de grade. *

 

 

DNV est un employeur offrant l'égalité des chances et prend en compte l'emploi aux candidats qualifiés, sans distinction de genre, religion, race, origine nationale ou ethnique, origine culturelle, groupe social, handicap, orientation sexuelle, identité de genre, état civil, âge ou opinion politique. La diversité est fondamentale dans notre culture, et nous vous invitons à en faire partie.

 

DNV est un employeur fier d'égalité des chances, engagé à construire une main-d'œuvre inclusive et diversifiée. Tout emploi est décidé en fonction des qualifications, du mérite ou des besoins professionnels, sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, handicap ou statut de vétéran protégé. DNV s'engage à garantir l'égalité des chances en matière d'emploi, notamment en offrant des aménagements raisonnables aux personnes en situation de handicap. Les candidats américains ayant un handicap physique ou mental qui nécessitent un aménagement raisonnable pour n'importe quelle étape du processus de candidature ou d'embauche peuvent contacter le Département du Recrutement d'Amérique du Nord (hrrecruitment.northamerica@dnv.com). Les informations reçues concernant l'aménagement seront traitées de manière confidentielle

 

 

Pour la Californie, Washington, New York, Washington, D.C., l'Illinois et le Maryland : « DNV offre une fourchette raisonnable de rémunération pour ce rôle. La rémunération réelle est influencée par un large éventail de facteurs, y compris, mais sans s'y limiter, les compétences, le niveau d'expérience et la localisation spécifique. Pour les États de Californie, Washington, New York, Washington, D.C., Illinois et Maryland uniquement, la fourchette salariale de départ pour ce poste est de 120 000 $ à 150 000 $ par an (USD).

 

Date limite pour postuler : 24 mai 2026

About you

What Is Required:

  • Bachelor’s degree or higher in food science, food technology, agriculture, biology, quality, or a related discipline.
  • 5 years of experience with Food & Beverage certification schemes, including SQF and customer-driven programs (e.g., COSTCO), within an accredited certification body.
  • 5 years of working knowledge of ISO/IEC 17021 and ISO/IEC 17065, with demonstrated ability to apply accreditation and scheme requirements to audit planning, review, and certification decision-making.
  • Demonstrated experience leading and managing a mixed resource model, including full-time auditors, subcontract auditors, and technical reviewers.
  • Proven capability to act as a senior technical authority, providing sound judgment on:
    • Interpretation of standards and scheme rules
    • Audit findings and nonconformities
    • Corrective action evaluation and technical rejections
    • Certification and risk-based decisions
  • Strong written and verbal English communication skills, with the ability to provide clear, authoritative technical guidance to internal and external stakeholders
  • Travel approx. 10% domestically.
  • We conduct a pre-employment background screening.

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

Ce qui est requis :

 

  • Licence ou diplôme supérieur en sciences alimentaires, technologie alimentaire, agriculture, biologie, qualité ou discipline connexe.

  • 5 ans d'expérience avec des programmes de certification Food & Beverage, incluant SQF et des programmes axés sur le client (par exemple, COSTCO), au sein d'un organisme de certification accrédité.

  • 5 ans de connaissances pratiques sur ISO/IEC 17021 et ISO/IEC 17065, avec une capacité démontrée à appliquer les exigences d'accréditation et de dispositifs à la planification d'audit, à la revue et à la prise de décision de certification.

  • Expérience démontrée à la tête et à la gestion d'un modèle mixte de ressources, incluant des auditeurs à temps plein, des auditeurs sous-traitants et des relecteurs techniques.

  • Capacité avérée à agir en tant qu'autorité technique supérieure, fournissant un jugement solide sur :

  • Interprétation des normes et des règles de régime

  • Constatations et non-conformités d'audit

  • Évaluation des actions correctives et rejets techniques

  • Certification et décisions basées sur le risque

  • Solides compétences en communication écrite et orale en anglais, avec la capacité de fournir des conseils techniques clairs et faisant autorité aux parties prenantes internes et externes

  • Environ 10 % de voyage sur le territoire national.

  • Nous réalisons un contrôle des antécédents avant l'embauche.

 

*Les avantages liés à l'immigration, par exemple le parrainage de visa, ne sont pas disponibles pour ce poste*

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Learn more
Transcript

Business Assurance is a unit of DNV where we are working with our customers towards verifying them if they are compliant with some particular rules. We are responsible for scheduling audits. We need to assign the right person with the right competences to conduct such an audit. And we are analysing and improving their processes. But sometimes we need to register some findings like observation, opportunity for improvement, or even non-conformities. I verify our clients' system management by observing them, how they work, how they produce. It's very interesting because we are delivering some additional information for our customers, what they cannot see or discover in their own systems. My work life as an auditor is completely different than employees who are working from the office every day. Because usually I'm travelling to our customers that are located in a different part of our country. Almost every week I work with different people in different companies. So if you like travel, if you are well organized, DNV can be for you.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Learn more

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits or career growth and development, you should find the information below.

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters). Make sure your application is fully completed, and you tailor it to the specific job listing. 

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role. 

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.